We believe 100% in our products. That's why we offer a 60-day wear and tear guarantee where you can test the shoes and decide for yourself. If you are not satisfied after 60 days, please contact us to arrange a return.

People of all ages wear orthopedic shoes. They are popular with people without foot problems because they are specially designed to support the structure and mechanism of the foot, ankle and leg and strengthen important muscles.

Regardless of whether you have foot pain or not, these shoes provide cloud-like comfort and position your feet in a way that promotes the health of your feet, joints and overall posture in the future.

Don't worry, this can happen. Return your order and we will send you the correct size at no extra charge. You can email us at support@outbackortho.com to start an exchange.

After logging into your account, click on “Orders” in the menu on the left side of the screen. Here you can view a summary of your online orders, including order number, item(s) purchased and tracking information.

We'll also send you an email with a tracking number and link once your package has shipped. Please keep an eye on our emails after you place an order.

Our team normally takes 1-3 business days to pack and ship your entire order. During promotional or vacation periods, your order will be shipped within 5 business days. Most orders are shipped from our warehouse, while a few low-stock or special items are shipped from one of our overseas production locations. Each order has its own tracking number, so you can stay informed about the status of the shipment in real time. Due to the nature of our free shipping, please allow 6-8 business days for your order to arrive.